Imaju Platform Terms and Conditions

Welcome to imaju. This Terms and Conditions document ("Terms") is a legally binding agreement between you ("Member" or "User") and imaju ("Company", "we", "our platform"). These Terms govern your access to and use of the imaju platform, including the website, mobile app, and all services provided.

By clicking "Register", logging into your account, or using any part of the imaju platform, you automatically accept and agree to be fully bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the platform immediately.

To register and use the imaju platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• Be legally eligible to enter into a binding agreement.
• Never been declared bankrupt or prohibited from using financial-related online services.
• Not be on the self-exclusion list of any recognized responsible gaming program.
• Registering accurate, complete, and up-to-date personal information.

Imaju reserves the right to request proof of identity at any time to verify your eligibility. Required documents may include a national ID card, passport, or other supporting documents recognised by Malaysian authorities. This identity verification process is part of the standard KYC (Know Your Customer) procedure adhered to by all responsible financial platforms.

Each individual is only permitted to hold one active account on the imaju platform only. Owning more than one account, whether directly or through a third party, is strictly prohibited and may result in the termination of all associated accounts and forfeiture of account balances.

As the account holder, you are fully responsible for:

• The confidentiality of your password and login credentials.
• All activity occurring under your account, including transactions and bets placed.
• Ensuring no other party accesses your account without authorisation.
• Updating your profile information whenever any changes occur.

If you suspect your account has been accessed without authorization, please contact the imaju support team immediately via live chat or email so that prompt security measures can be taken to protect your funds.

Imaju supports a variety of popular payment methods in Malaysia, including bank transfers, local e-wallets, and secure integrated digital payment solutions. All transactions are processed through 256-bit SSL encryption to ensure complete security.

Regarding deposits:

• The minimum deposit limit is as stated on the platform's deposit page at the time of the transaction.
• Deposits are typically credited to your account within minutes of payment confirmation.
• Imaju does not charge processing fees for deposits; however, third-party payment providers may apply their own charges.
• Deposited funds may only be used for gaming purposes within the imaju platform.

Regarding withdrawals:

• Withdrawals are processed within 5 to 30 minutes once the application has been approved.
• Identity verification (KYC) must be completed before your first withdrawal is processed.
• Withdrawals will only be processed to a bank account or e-wallet registered under the same name as your imaju account.
• Imaju reserves the right to request additional supporting documents for withdrawals exceeding certain limits as a fraud prevention measure.

Imaju offers a wide range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms and conditions stated alongside each promotional offer. Please read the terms of each bonus carefully before accepting.

• Welcome bonuses are awarded to new members who meet the specified minimum deposit requirement.
• All bonuses are subject to rollover requirements that must be met before withdrawals are permitted.
• Bonuses are non-transferable between accounts and cannot be directly withdrawn as cash.
• Imaju reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Misuse of the bonus system, including creating multiple accounts solely to claim bonuses, is prohibited and may result in account suspension.

The imaju platform offers a wide range of game categories including live casino, online slots, table games, and sports options. Each category has specific rules that all players must follow.

• All games use an independently audited Random Number Generator (RNG) to ensure fair and tamper-proof outcomes.
• Settled game results are final and cannot be disputed unless there is clear evidence of a technical error.
• In the event of a technical disruption during gameplay, imaju will use server data to determine the valid outcome.
• Minimum and maximum betting limits apply to each game and are displayed within the respective game interface.
• The use of automation software, bots, or any other unfair methods to gain an advantage in games is strictly prohibited.

For live casino games, players must observe proper gaming etiquette. Any rude or disruptive behavior toward the dealer or other players may result in removal from the relevant game table without warning.

The following actions are strictly prohibited on the imaju platform and may result in disciplinary action, including account suspension or termination:

• Identity fraud – Registering using another person's name, information, or documents.
• Collusion – Colluding with other players to gain an unfair advantage in games.
• Use of bots or third-party software – Using any automation to play on your behalf.
• Bug exploitation – Exploiting any technical errors or system flaws for personal gain.
• Money laundering – Using the imaju platform for money laundering or illegal financing activities.
• Multiple accounts – Owning or operating more than one active account.
• Promotion abuse – Manipulating the bonus system through unauthorised means.
• Threats or harassment – Harassing, threatening, or causing distress to imaju staff or other members.

Imaju respects every member's privacy and is committed to protecting your personal data in accordance with applicable data protection legislation in Malaysia. The collection, processing, and storage of your personal data are governed by Privacy Policy imaju, which forms part of these Terms.

• Your personal data is collected solely for identity verification, transaction processing, and improving your user experience.
• Imaju will not sell or disclose your personal data to third parties without your consent, except as required by law.
• All data is stored on secure servers protected by industry-grade encryption.
• You have the right to request access, correction, or deletion of your personal data by contacting our support team.

All content on the imaju platform, including but not limited to logos, graphics, user interfaces, software, text, images, videos, and audio, is the exclusive property of imaju or our licensed partners. This content is protected by applicable copyright, trademark, and intellectual property laws.

You not permitted for:

• Copying, reproducing, distributing, or creating derivative works from any imaju platform content without prior written permission.
• Using the imaju trade name, logo, or trademarks for commercial purposes without authorisation.
• Reverse engineering, decompiling, or attempting to obtain the source code of imaju platform software.

Any unauthorized use may result in legal action and claims for damages.

Imaju reserves the right to temporarily suspend or terminate any member's account for the following reasons:

• Violation of any section of these Terms and Conditions.
• Suspicion of fraudulent activity, money laundering, or other illegal activities.
• Failure to complete the identity verification (KYC) process within the specified timeframe.
• Requests from regulatory authorities or law enforcement agencies.
• Account inactivity for the specified period.

In cases where an account is terminated due to a breach of these Terms, imaju reserves the right to withhold the remaining balance pending the outcome of an investigation. Where termination occurs for reasons not attributable to the member, any valid remaining balance will be returned upon completion of verification.

Members also have the right to close their own account at any time by contacting the imaju support team. Account closure requests will be processed within three business days.

To the extent permitted by applicable law, imaju shall not be liable for:

• Any indirect, consequential, or incidental losses arising from use of the platform, including loss of profits or opportunities.
• Service disruptions caused by factors beyond imaju's control, such as internet outages, third-party server issues, or natural disasters.
• Losses incurred as a result of a member's failure to secure their login credentials.
• Valid game results in accordance with the established rules.

Imaju reserves the right to amend, update, or replace any part of these Terms at any time. Members will be notified of any material changes via a notice on the website, email, or in-app notification at least seven days before the amendment takes effect, except in urgent circumstances requiring immediate action.

Your continued use of the imaju platform after the effective date of any amendment constitutes your acceptance of the updated Terms. It is your responsibility to review this Terms and Conditions page periodically to stay informed of the latest applicable terms.

If you disagree with any amendments made, you have the right to close your account before the amendment's effective date by contacting the imaju support team.